Privacy Policy
GENERAL
This Privacy Policy (“privacy policy” or “terms”) applies to callensdigitalconsulting.com (hereinafter referred to as “we” or “us” or “our” or “site” or “website”) and all products and services offered by tomcallens.com and T&P Business Group s.r.o. (“company”). We are committed to protecting your privacy and ensuring you (“user” or “customer” or “visitor”) have a positive experience on our website and services.
If you are a resident of the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or Switzerland, you may have additional rights under the EU’s General Data Protection Regulation (“GDPR”). For more information about your rights under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), click here. If you are a resident of the State of California, you may have additional rights under the California Consumer Privacy Act (“CCPA”). For more information about your rights under the California Consumer Privacy Act of 2018, click here. T&P Business Group s.r.o. will be the controller of your personal data that is provided, collected and/or processed in accordance with this privacy policy.
In case you are younger than 16 years old, please kindly do not give us your personal information. If you are from 16 to 18 years, you can browse our website, however you’ll need the supervision of a parent or guardian to share personal details and/or fill out the contact form. Please kindly note that it’s the responsibility of parents or guardians to monitor their children’s use of our site.
By visiting and reviewing this information you agree to these terms. The company reserves the right to change this privacy policy for reasons such as operational practices or regulatory changes at any time. Any such changes will be posted online.
HOW, WHAT AND WHY WE COLLECT YOUR DATA
Your data will only be collected when you voluntarily register your personal details or purchase our products or services. For instance, we process the user’s personal information if:
- you voluntarily contact us by phone and/or email
- you voluntarily subscribe to our newsletter
- you voluntarily fill out the contact form on our website
- you voluntarily engage with us via social media
- you voluntarily submit the information to make a request
- you voluntarily submit the information to make a payment
- you voluntarily submit a testimonial (kindly note that we reserve the right to publish testimonials and reviews under your first name and the first letter of your last name)
We will collect both personal information and non-personal identification information. Personal information includes, but is not limited to, your name, telephone number, e-mail address, country of origin, credit or debit card information, account name of the video conferencing tool of choice and other data needed to provide services to you. Non-personal identification information may include your browser name, cookies (as further described in the “Cookies” section below), Internet protocol (IP) addresses, Internet service provider (ISP), your operating system, your type of device or other technical information of how the user connects to our site.
Collected personal data will always remain at all times under the control of the company and under no circumstances will be delivered or made available to any person other than the company’s team members, advisors, suppliers or providers, needed for the successful engagement in certain site related activities and the successful provision of the contracted services.
Users can opt to receive our newsletter and promotional communications upon registering their email address and hold the right to unsubscribe at any given moment. You can update your preferences by using the “Unsubscribe” link found at the bottom of such emails or, alternatively, by contacting us using the information in the “Questions?” section of this policy. Visitors can always choose to visit our site anonymously or refuse to provide personal identification information. However, this may limit or halt the user experience and could cause a possible malfunction of involvement in certain site related activities.
We will only require the minimum personal information we need and will only collect and/or process it for the purpose it was meant to be, including, but not limited to:
- to respond to inquiries, questions, and/or other requests
- to provide the contracted services
- to enable successful communication with the customer (and the customer’s stakeholders)
- to personalize the user experience
- to improve the customer service
- to participate in an online survey
- to generate reports based on information collected from use of our services
- to process requests
- to process and collect payments for our services
- to customize the advertising and content you see
- to provide information and offers from us or third parties
- to provide and manage marketing or promotional activities
- to protect our rights and interests as well as the rights and interests of our users
- to comply with our legal obligations
- to send periodic emails
COOKIE POLICY
Our site may use “cookies” to analyze user visits so that we could enhance the user experience in future. These so-called “cookies” are small files that are stored on the computer of our visitor for record-keeping and statistical purposes. Ads that appear on our site may be delivered to the user by advertising partners, who may set cookies. This cookie policy does not cover the use of cookies by any advertisers.
We have different types of cookies, which can be divided according to their origin, their function and their lifespan.
- Session-based cookies last only while your browser is open and are automatically deleted when your session expires (normally when you close your browser).
- Persistent cookies last until they expire, or until they are deleted (either by you or by the website).
- Essential cookies are cookies that are required for the site to function.
- Non-essential cookies are cookies that help the site to function, but aren’t strictly necessary.
- Analytical cookies are cookies we use so we can better understand how the site is being used by it’s visitors. This data is anonymized so it cannot be used to identify the visitor.
You can manage these so-called “cookies” yourself and we would like to inform you that web browsers allow you to change your cookie settings. These settings can be found in the “Options” or “Preferences” menu of your web browser. To better understand these settings, the following links can be useful. If not, you should consult the “Help” function in your web browser for more details.
Our website uses Google Analytics, a web analysis service of Google, which uses cookies in order to facilitate an analysis of your use of our website. The information generated by these cookies, such as time, place and frequency of your visits to our website, including your IP address, is transmitted to Google’s location in the US and stored there. Google abbreviates and anonymizes your IP address before transferring it from EU/EEA member states. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. You can read more about the privacy policy of Google by clicking here. You can prevent Google Analytics from recognizing you on return visits to our website by disabling cookies on your browser.
Some of our third party partners do use cookies and other technologies to collect information about your browsing activity on our website, our affiliates’ websites and unaffiliated websites in order to provide you advertising based upon your interests. In case you would want to opt out of some of these services, you could do so by clicking here or here (for EU-based visitors). Some advertisers also may plant cookies on our website to personalize the user experience. Read more about their privacy policies below:
Our website may have social media link and/or buttons to make it easy for the user to share our content. Social media platforms may use cookies. Please find here below the privacy policies of the social media platforms which may have a social media button on our site and/or we may partner with to manage our advertising on their sites:
HOW WE PROTECT YOUR DATA
We take your privacy very seriously and treat all your personal information with great care. To protect your personal information as good as possible, we treat your data with extreme confidentiality in compliance with current legislation on protection of personal data.
However, it is practically impossible to fully guarantee that all communication of data over the Internet is completely secure. While we use commercially reasonable efforts to protect your information, it may be possible for third parties to illegally intercept or access data and as a matter of fact, we cannot fully guarantee the security of any information you share with us and shall not be held liable for any direct or consequential damages you may suffer in the event that your data was unlawfully intercepted.
We do not sell or rent your personal data to any other third party unless you have granted us permission to do so. We only share personal data within the company and with affiliated companies, third-party agents or contractors in order to assure the correct processing of your data, to execute transactions and to provide the contracted services.
REMOVING YOUR DATA
We retain your personal information for as long as necessary to provide the contracted services. If you no longer want us to use your personal information and/or to provide you with our services, you can request its removal at any given time. You can do this by contacting us at info@callensdigitalconsulting.com.
In addition to the complete erasure of your data, you also hold the right to request access to your personal data, to request a correction or to solicit the restriction of its usage. Under normal circumstances, you will not have to pay any fee to access your personal data or to exercise any of the other rights. However, if your request is clearly unfounded, repetitive or excessive, we may consider to charge you an adequate amount or refuse to comply with your request.
QUESTIONS?
If you have any further questions about our privacy policy or if you want to reach out to the data controller (and the representative for residents of the European Union, United Kingdom, Lichtenstein, Norway, Iceland, Switzerland and the State of California), please contact us at info@callensdigitalconsulting.com.
Last Updated: May 1, 2024